Privacy Policy

At Diamond IPTV, your privacy is a top priority. This policy outlines what data we collect, why we collect it, and how we keep it secure when you use our service.

1. Data We Collect

To provide our IPTV subscription services, we only collect the minimum amount of information necessary. This may include:

• Contact Information: Your name, email address, and WhatsApp contact details used for support and service delivery.
• Device Information: MAC addresses or Device IDs (required to activate your subscription on specific apps/boxes).
• Usage Data: Information about your connection (IP address) to ensure service stability and prevent account sharing.
• Payment Information: We do not store full credit card details. Payment processing is handled by secure, third-party payment gateways.

2. How We Use Your Data

We use the data we collect for the following purposes:

• To activate and manage your IPTV subscription.
• To provide customer support and troubleshoot connection issues.
• To notify you of important service updates, server maintenance, or account status changes.
• To prevent fraud, such as account sharing or unauthorized redistribution of our service.

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share data in the following limited circumstances:

• When required by law enforcement or legal process.
• With trusted third-party service providers (e.g., email platforms, payment gateways) solely to assist in operating our business and serving you.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. While no method of transmission over the internet is 100% secure, we are committed to using robust protocols to safeguard your personal data.

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request that we correct or update your information.
• Request that we delete your information (Note: Deleting your data will result in the immediate cancellation of your active subscription).

6. Cookies

Our website may use “cookies” to enhance your browsing experience. You can set your browser to refuse cookies, but please note that some parts of our website may not function properly without them.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date at the top of the document.

8. Contact Us

If you have questions or concerns regarding your privacy, please contact us directly: